Demonstrate the ability to write a summary that takes into account the reality and the motivations of each of the stakeholders. Be able to propose solutions to resolve conflicts. The following criteria will be evaluated : Summary quality Identification of the motivations of each person The ability of the solution to address the people dimension: working relationship, trust, respect, values The ability of the solution to address the problem dimension: workload, stress, accountability The ability of the solution to address the process dimension: roles and tasks, planning HospEquip Ltd - Situation Businesswasgood:sogoodthatHospEquipLtddecidedtorecruitanewprojectmanagertocope with thedemand for sales andmanufacturingof hospital equipment and furniture.However, Joanne-already inthesmall,entrepreneurial-mindedcompanyforayear-pickedupthejob descriptionontheinternetanddecidedtoapplyforitbeforeitwentexternal.Afterinterviewswith thedepartmentdirector,GregFox,andthedepartmentteams'manager,GwenRostrum,shewas taken on. Joanne immediately left her old department and joined the new team. Joanne 'smissionwas twofold:manage and coordinate anumberof external supplierswho assembledtheirproductsandthenensurefinalqualitycontrolbeforeannouncingavailabilityto salesandmarketing.Aspartof her induction, shewasgiventwonearly-completedprojectsto manage over the next threem