Demonstrate the following task:

Task 4

Prepare and make a presentation to two different key stakeholder groups. eg:

• staff

• customers

• board

• suppliers

BENCHMARKS Research your audience and develop a style and content which meets their needs eg:

• assess whether any individuals will require additional support to fully participate

• identify your objectives

• make sure your information is factual

• identify any potential issues

• select appropriate venues for presentations

Deliver the presentations eg:

• present reliable information for presentations

• design presentation (language and media) to meet the needs of the audience

• use clear simple English

• present persuasively

• allow stakeholders the opportunity to ask questions

• use active listening skills

• respond to questions openly and honestly

• make your answers clear and to the point

Complete any required follow up eg:

• supply any additional information requested

Evaluate your personal performance eg:

• ask for feedback

• thank the people who take the time to offer it

• consider what went well and what did not

• determine what is needed for improvement