Describe an Unsatisfactory Encounter that you have experienced with (any restaurant) A) a low contact service provider

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Question:

Describe an Unsatisfactory Encounter that you have experienced with (any restaurant)

A) a low contact service provider And

B) a high contact service provider

What were the main reasons for the poor experience in each?• List 2 things that the service provider should do to prevent this unsatisfactory experience in both situations.

Related Book For answer-question

Management And Organisational Behaviour

ISBN: 9780273688761

7th Edition

Authors: Laurie Mullins

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Posted Date: Mar 12, 2024 02:36 AM

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Describe an Unsatisfactory Encounter that you have experienced with (any restaurant) A) a low contact service provider

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Answer A Low contact service provider eg fastfood chain Encounter I visited a fastfood chain and experienced an unsatisfactory encounter when placing ... View the full answer

Management And Organisational Behaviour

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