1. Describe five different methods of analysing and evaluating the performance and sustainability of your key systems and processes.
2. Outline the stages of the supply chain process relative to a business
3. Describe the use of three (3) methods which may be used to measure performance within your organisation!
4. What are the analytical steps that you should follow when considering the amount of variation from the plans and key result areas of your organisation.
5. Describe three (3) sources of information about trends specific to your business!
6. Name the three (3) types of trend analysis!
7. Name three (3) types of digital specialists and outline the services that they provide.
8. Name five (5) continuous improvement strategies and explain in detail what their key focus is and the expected outcome and/or benefit!
9. Describe three (3) types of work groups that may exist within a business.
10. How could you promote interaction within and between the work groups
11. What methods does your business use to inspire and reward the generation of new ideas?
12. Outline three (3) ways of trialling innovative ideas
13. Which five (5) steps should you follow when carrying out a risk assessment?
14. Outline the steps that should be taken for the approval of innovations within your organisation
15. three (3) continuous improvement frameworks and explain how they could be implemented and what effect do they have?
16. three (3) positive consequence and three (3) negative consequences of changes in a business.
17. What communication methods could an organisation use to manage the implementation of change
18. name WA Business and define 5 events which may could happen and would have a major/medium/minor negative impact. Develop a contingency plan using the template below. Explore the possible impact this may could have on the business.

Type of event	Likelihood	Potential impact	Appropriate response	Staff members involved	Resources required

19.Why is it important to follow up promptly upon failure?

20.What methods can be used to identify and resolve the different forms of failure?

21.What methods are available of collecting information about the impact of innovation? Explain how are these methods used?

22.Describe the methods you can use to evaluate continuous improvement systems and processes.

23.List three (3) potential benefits and three (3) potential costs of business innovations and improvements

24.Outline in detail a cost-benefit analysis method, considering each of the steps required to take!

25.Describe and explain in detail the theory of creativity and innovation/concept!

26.Identify five organisational learning principles and explain in detail what they mean.

27.Identify and explain in detail two (2) quality management and continuous improvement theories/frameworks and how they work!

28.Describe and explain in detail two relevant risk management concepts; probability and likelihood and how they apply to a business

29.Outline in detail two (2) relevant sustainability practices at your workplace or a business you are familiar with, and give examples of how they contribute to the long term success of the business