Question: Describe how the golden rule does or does not influence each of the six concepts of TQM. Of the six basic TQM concepts, which were

Describe how the golden rule does or does not influence each of the six concepts of TQM. Of the six basic TQM concepts, which were the most effective in World War 11?7 Explain. Which of the gurus would be the father of quality control? Which had the greatest impact on man- agement? Which is noted for robust design? Select a product or service and describe how the dimensions of quality influence its acceptance

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1. To gain insight into how a communication situation can be framed to maximize impact.

2. We can change the use and meaning of the concepts and thereby the meaning of the social reality to which they refer.