Describe the elements of a quality management system. Within your answer, be sure to include Arter's (2003) four fundamental activities.

Compare the major quality auditing programs. Within your answer, be sure to compare and contrast the ISO-9001 Standards, MBNQA, and other systems.

Describe the basics of a quality information system, document control, and information flows. If you were a Quality Manager, how would you manage this type of system to help the organization make good decisions?

Explain different approaches to lot traceability. Why is lot traceability important for most organizations?