$.$Describe the five steps in the process of communication. What can disrupt this process? $($L$.$O$.1)$

$3.$In what ways is business writing different from school essays and private messages? $($L$.$O$.2)$

$4.$Describe the components in each stage of the $3-\backslash$times $-3$ writing process. Approximately how much time is spent on each stage? $($L$.$O$.2)$

$5.$What eight factors should writers consider in selecting an appropriate channel to deliver a message? What is the difference between a rich and a lean channel? $($L$.$O$.3)$

$6.$How does anticipating and identifying the audience help a business communicator prepare a message? $($L$.$O$.3)$

$7.$What is the $$you$$ view? When can the use of you backfire? $($L$.$O$.4)$

$8.$What three techniques for developing a warm, friendly, and conversational tone can communicators use in business messages? $($L$.$O$.4)$

$9.$What are three ways to avoid biased language? Give an original example of each. $($L$.$O$.5)$

$10.$Name five gender$-$biased words and their improved versions. $($L$.$O$.5)$