Question: Describe these six basic steps that are followed to build the house of quality. 1. Identify customer requirements. 2. Identify technical requirements. 3. Relate the
Describe these six basic steps that are followed to build the house of quality.
1. Identify customer requirements. 2. Identify technical requirements. 3. Relate the customer requirements to the technical requirements. 4. Conduct an evaluation of competing products or services. 5. Evaluate technical requirements and develop targets. 6. Determine which technical requirements to deploy in the remainder of the production/delivery process.
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