Question: Describe your understanding on how including key performance indicators (KPIs) in the operational plan to measure organisational performance is essential. Include in your response what

Describe your understanding on how including key performance indicators (KPIs) in the operational plan to measure organisational performance is essential. Include in your response what Benchmarking is, list at least 3 alternative approaches to developing KPIs and give at least 5 examples of some typical KPIs used in organisations.

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