Question: Determine the average time a customer stays in the system and in the queue. The customer arrival process for a given service is Poissonian with

Determine the average time a customer stays in the system and in the queue. The customer arrival process for a given service is Poissonian with an average arrival rate in every 10 minutes. The duration of a service can be considered with a Negative Exponential distribution with an average value equal to 8 minutes. The system works with only one server and it cannot receive more than 5 customers.

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