1. Develop a customer survey

You are required to develop a survey that will be sent to Blue Healer Spa customers. The completed surveys will be anonymised and collated by the Administration Officer. You may use any format you wish for the survey, but it should collect information on the following: What customers expect of a resort such as Blue Healer. Whether the customer's needs were fulfilled when they were at Blue Healer. How satisfied they were with their stay at Blue Healer. When completed, submit your Customer Survey to the Administration Officer (your assessor) who will send it to the customers.