Question: Develop a detail analysis report for the attached case study. Everett Hill performed a sales effectiveness diagnostic, then led the prioritized execution of the solutions,

Develop a detail analysis report for the attached case study.

Develop a detail analysis report for the attached

Everett Hill performed a sales effectiveness diagnostic, then led the prioritized execution of the solutions, which included: Strengthening and redefining the accountabilities of the customer service organization, enabling the field sales reps to spend more time in front of customers. Typical "urgent priority" ways to drive sales effectiveness Improving the coaching skills of sales management. . Enhancing the capabilities of inside sales, freeing the field sales reps to focus on the largest opportunities. . Developing better information sharing tools, including a CRM solution to manage inter- departmental workflow. Strong Internal Partnerships are key to Sales Effectiveness Install a disciplined prospect qualification process Create a differentiated value proposition for eachimportant customer segment Rebalance/resize sales territories Improve sales manager skills and management routines Better align sales rep performance metrics with sales strategy Improve quality and frequency of sales rep coaching Apply performance management discipline Clarify roles and accountability in handoffs to customer service Establish pipeline/funnel management fundamentals Standardize sales manager span of control Streamline pricing decisions SALES FULFILLMENT CUSTOMERS CUSTOMER SERVICE 2013 Catalytic Advisors LLC. All rights reserved

Step by Step Solution

There are 3 Steps involved in it

1 Expert Approved Answer
Step: 1 Unlock blur-text-image
Question Has Been Solved by an Expert!

Get step-by-step solutions from verified subject matter experts

Step: 2 Unlock
Step: 3 Unlock

Students Have Also Explored These Related General Management Questions!