Question: Develop a service management plan for amazon. In particular, you will focus on the role of the new-generation technologies in customer service in the amazon

Develop a service management plan for amazon. In particular, you will focus on the role of the new-generation technologies in customer service in the amazon

Word count: 1000-1500

You will follow these points:

  • The role of technology-effective service delivery in amazon .
  • How does technology improve amazons customer service delivery design?
  • How does amazon integrate the new-generation technologies into its services marketing structure?

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