Question: Develop a walk through audit for a bank such as State Bank of India. The bank is located in the business area of a city,

Develop a walk through audit for a bank such as State Bank of India. The bank is located in the business area of a city, and it is one of the largest branch catering to both business and regular customers. Please note that statements of the audit should be listed under a minimum of 4 categories of service quality. Each category should have at least 4 different statements to evaluate the quality of the service provided.

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