Question: Develop and implement a basic Customer Service - policies and Procedures - Training Manual 'Policies and Procedures Manual' TABLE OF ONTENTS. Three (3) different areas

Develop and implement a basic Customer Service - policies and Procedures - Training Manual 'Policies and Procedures Manual' TABLE OF ONTENTS. Three (3) different areas of the business. Section 1 is the overall business operations and success Section 2 is the customer focused area Section 3 is the standard operating procedures for day to day procedures. Write your manual as though you are welcoming a new staff member to the PAX caf. 1. Elements of business operations 2. Customer's need and enhancing customer service 3. Procedures for responding to common customer complaints

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