Question: Develop operational strategy for your business opportunity based on the following competitive strategy: Competitive strategy is about being different. It means deliberately choosing a different

Develop operational strategy for your business opportunity based on the following competitive strategy:
Competitive strategy is about being different. It means deliberately choosing a different set of activities to deliver a unique mix of value. Operations strategy is concerned with setting broad policies and plans for using the resources of a firm to best support its long-term competitive strategy. An operations strategy involves decisions that relate to the design of a process and the infrastructure needed to support the process.
Use the following major competitive dimensions that form the competitive position of a company:
Cost- “makes it cheap”
Product quality and reliability- “make it good”

Delivery speed – “make it fast”

Delivery reliability- “delivers it when promised”

Coping with changes in demand- “change its volume”

Flexibility and new product introduction speed- “change it”

Other product-specific criteria- “support it”

Technical liaison and support

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