Develop protocols for keeping different departments informed. As you create procedures and policies, or as you make changes to your IG processes, it's essential that your business has protocols in place for keeping departments across your organization informed. Legal, Records and IT departments often work in silos and may be unaware of shared initiatives and agendas. Rolling out specific action plans for informing different departments will streamline communications and keep everyone on the same page. Provide ongoing employee training. Your IG policy only works if business leaders and employees comply with it. As technology continues to evolve and policies and procedures change, it's essential that employees are trained appropriately on how to store, manage and destroy records. Set up regular employee training sessions and processes for disseminating procedural changes to the entire organization so everyone stays informed