Develop the procurement of the customer service representative.

Develop a Position Description for the job role

Select a candidate from the shortlisted candidates

Develop an induction for the new employee

Develop a Job Position description for the role of customer service representative. Within the position description you must:

Give the job role a title

Specified the job title and job type

Specify the job location

Specify who the employee will report to

Specify the main duties and responsibilities of the employee

Specify any experience/qualification requirements