Developing a plan and implementing care How did you work collaboratively with the client and other service providers to facilitate care? How did you support the client to make decisions about their own care? What strategies did you put in place (supported by relevant organizational policy and procedures) to document decisions and resource needs and to provide support services and resources? How did you work collaboratively with the client to ensure that their referral needs were handled effectively? How did you ensure that any necessary consents were in place?

Communicating about the care provided Describe the strategies that you used to communicate about the care provided to this client. How did you document and report on the services provided to the client? What information did you communicate to colleagues and other people involved in the client's care? How did you ensure that necessary consents were in place? How did you ensure that the client's privacy was protected?