In Part 2 of Be the Ball, you put yourself in the roles of recruiter and hiring manager based on Part 1.

Project Components submitted as one file in MS Word.

A. Assessment

In the Behavioral Interview Form (4), in bullets or short paragraphs, write down your responses to at least four of the behavioral questions as if you were interviewing yourself. Indicate in the form if you consider each response to be Strong, Sufficient, or Weak for that item. Note: you are not being graded on being Strong, Sufficient, or Weak but on the descriptive accuracy of the assessment. 

B. Match

Review the one-paragraph Match (3). Imagine you are the hiring manager - what strengths or weaknesses do you see in this candidate based on the Statement? Be specific in your assessment.

C. Decision

Summarize if you are a strong, sufficient, or weak candidate for this job. Specifically, address what specific KSAOs from the role you need to build to be a more competitive candidate for this job. Note: you are not being graded on being a strong, sufficient, or weak candidate for this job but on the accuracy and insights from your assessment. 

 

PART 1 BELOW:

 

Be The Ball - Part 1 

MAN 6365 

 

 

1. 1. Job information - location, title, actual posting, links to company information

 

Specialty Representative/Senior Specialty Representative - Primary Care - Doral, FL

BioSpace  Hialeah, FL Hybrid

 

About the job

Territory covers: Miami and Hialeah, FL

Relocation is not offered for this role.

Ideally, candidate would live in Doral or within a reasonable daily commuting distance. Ability to travel (drive and/or fly) frequently within territory is required.

HOW MIGHT YOU DEFY IMAGINATION?

At Amgen, our shared mission to serve patients drives all that we do. It is key to our becoming one of the world's leading biotechnology companies, reaching over 10 million patients worldwide. Become the professional you are meant to be in this meaningful role.

SPECIALTY REPRESENTATIVE/SENIOR SPECIALTY REPRESENTATIVE

What You Will Do

 Let's change the world. In this vital role you will be the connection to our customers by providing clinical knowledge of our products to medical professionals and helping them navigate the complex payer environment.

We are actively searching for a Specialty Representative or Senior Specialty Representative to deliver on our commitment to serve patients. The Specialty Representative/Senior Specialty Representative acts as the primary customer contact and is responsible for implementing marketing strategy and promoting Amgen products as led by the District Manager.

 

 

 

 

Responsibilities Include

 

• . Provide current and comprehensive knowledge of Amgen's products and effectively communicate the clinical benefits to medical professionals to drive appropriate utilization of the products.
• . Perform as a sales leader to achieve territory sales by delivering branded sales messages, conducting planned programs, scheduling and following-up with medical educational programs, and achieving or exceeding sales targets through both in-person and virtual engagement.
• . Develop relationships to service and manage accounts which may include customizing discussions and customer interactions based on understanding of customer needs, ensuring product access, resolving/triage  reimbursement issues, and maintaining product contracts
• . Provide feedback on marketing strategy, analyze business effectiveness of sales activities and territory analysis, and develop territory plans with the District Manager
• . Partner with other colleagues to share best practices and seek to learn and grow as a Specialty Representative/Senior Specialty Representative
• . Demonstrate passion for our products and sustain that passion through the entire sales cycle while always building our brand and never losing sight of how we serve patients.
• . Uphold Amgen Values: Be Science-Based; Compete Intensely and Win; Create Value for Patients, Staff, and Stockholders; Be Ethical; Trust and Respect Each Other; Ensure Quality; Work in Teams; Collaborate, Communicate, and Be Accountable
  
  
  What We Expect Of You
  
  We are all different, yet we all use our unique contributions to serve patients. The sales professional we seek is a motivated individual with these qualifications.
  
  Basic Qualifications (Specialty Representative)
  
   
• . Bachelor's Degree
  
   

OR

 

• . Associate degree and 4 years of Sales experience
  
   

OR

 

• . High school diploma/GED and 6 years of Sales experience
  
   

Basic Qualifications (Senior Specialty Representative)

 

• . Bachelor's Degree and 3 years of sales experience
  
   

OR

 

• . Associate degree and 6 years of sales experience
  
   

OR

 

• . High school diploma/GED and 8 years of sales experience
  
   

Preferred Qualifications

 

• . Sales, marketing and/or clinical experience within pharmaceutical, biotech, diagnostics, healthcare insurance, pharmacy services, healthcare medical device or medical supply industries
• . Some experience and/or pre-graduate sales training and/or proven track record of successful leadership under pressure preferred for Specialty Representative
• . 3 years+ experience preferred for Senior Specialty Representative
• . Product or hospital sales experience in the areas of oncology, cardiology, inflammation, nephrology, dermatology, rheumatology, neurology, endocrinology, hepatology, gastroenterology, bone health, respiratory, hematology, or infectious diseases; and the diseases and treatments involved with these specialties.
• . Advanced influencing and relationship-building skills with a focus on sales outcomes
• . Local Market knowledge
• . Bachelor's degree in Life Sciences or Business Administration
• . Adaptability with our Core Competencies: Sales Planning and Organizing; Leveraging Business, Industry, and Technical Knowledge; Communicating with Impact; Driving for Results; and Cultivating Internal and External Relationships.
  
   

This position is open to candidates of various backgrounds and experience levels. The role level/title will be chosen based on the candidates match to basic qualifications and level of experience required for this geography.

What You Can Expect Of Us

As we work to develop treatments that take care of others, we also work to care for our teammates professional and personal growth and well-being.

The annual base salary range for the Specialty Representative opportunity in the U.S. is $88,553 - $110,926.

The annual base salary range for the Senior Specialty Representative opportunity is the U.S. is $114,924 - $140,032.

In Addition To The Base Salary, Amgen Offers a Total Rewards Plan Comprising Health And Welfare Plans For Staff And Eligible Dependents, Financial Plans With Opportunities To Save Towards Retirement Or Other Goals, Work/life Balance, And Career Development Opportunities Including

 

• . Comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions, group medical, dental and vision coverage, life and disability insurance, and flexible   spending accounts.
• . A discretionary annual bonus program, or for field sales representatives, a sales-based incentive plan
• . Stock-based long-term incentives
• . Award-winning time-off plans and bi-annual company-wide shutdowns
• . Flexible work models, including remote work arrangements, where possible
  
   

Apply now for a career that defies imagination

Objects in your future are closer than they appear. Join us.

careers.amgen.com

 

https://www.linkedin.com/jobs/view/3536295540/?alternateChannel=search&refId=fHgDIC8IyD2nXZ0g9LW8Ow%3D%3D&trackingId=J68Dba%2F2wEWuM99oQG89QQ%3D%3D

 

1. 1. Candidate information - your resume as you would submit it for this job (no cover letter)

 

See next page.

 

Image transcription text

CONTACT WORK EXPERIENCE Executive Marketing Assistant January 2023--Current Completes a variety of administrative tasks for the executive Composing and preparing correspondence Assist in market research for targeting advertisements and creating project proposals Maintain team lead's active schedule Set up and execute marketing presentations Provide daily feedback to team lead and weekly feedback to the account manager Keep up to date with client initiatives Set up status calls and maintaining clear communication between local and national members EDUCATION Prepare market research prior to any new events Suggest additional sources of revenue MSHRM, F Procedure Scheduler April 2021-August 2021 Masters in Human Resources Scheduling hospital procedures in coordination with Advent Health, Saint Joseph's Hospital, and Management, expected completion July more 2023 Coordinating catheter, cardioversion, TEE, tilt table, watchman, loop recorder, ablation, and more procedures. MBA, .Communicates with physicians and other healthcare team members to ensure availability of facilities and staff Giving patient instructions and guidance, ensures all requirements for the procedure have been Masters in Business Administration, obtained and confirmed with the patient and facility completed July 2022 .Obtaining insurance approvals for procedures Determines O.R. time needed for the procedure and works with facility to ensure procedure is Bachelors Degree, scheduled, daily schedule is streamlined Referral coordinator Major in Health Sciences with a December 2020-April 2021 concentration of biological sciences and health management. Completed Fall Assisting in patient care coordination; answering phones, responding to emails 2020. Communicating with insurance companies and primary care providers to request authorizations and/or appeals Obtain proper documentation required by insurance companies to have referral authorized for office visit, ekg, echo, cardiac device interrogation, stress test, ultrasound, pacemaker, and other in SKILLS office testings. CPR/AED/First aid certified .Training new team members Proficient in Word, Powerpoint, Excel Medical Receptionist & back office (Vlookup, Pivot tables, T-tests) May 2020-November 2020 EMR experienced in Greenway and Answering incoming calls eClinicalWorks Welcoming and checking patients in and out Efficiently scheduling appointments, recording them as documented and following practice policy ICD-10 and and CPT code experience Verifies insurance information, collect referrals and authorizations, medical records, and/or other forms Ensures that authorizations are obtained prior to scheduling procedures/testing Coordinating with sales representatives LANGUAGES Delivering and communicating messages with the physician English Dental Front Office August 2019 -April 2020 Arabic Establish and follow internal office protocols and procedures to ensure office efficiency Scheduling appointments and verifying insurance Spanish Organizing dental charting Provide the Dentist with administrative and practical support 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

C. Match - in one paragraph from the candidate's point of view, describe your personal Person/Job and Person/Organization Match using the framework outlined in Heineman, with special attention to apparent prioritized KSAOs and Motivations/Values. 

 

As a prospective Specialty Representative/Senior Specialty Representative at Amgen, I believe that my qualifications align well with the requirements for the role. My educational background and experience in sales have given me the skills to understand and communicate clinical benefits to medical professionals effectively. I possess advanced interpersonal and relationship-building skills, which I believe are essential for delivering positive sales outcomes. My values and motivations align with Amgen's mission to serve patients while maintaining a strong ethical standard. I also bring to the table strong adaptability and expertise in sales planning and organizing, great communication skills, and a passion to achieve goals.

 

D. Behavioral Interview - a form you would use to interview candidates for this job. Create the Behavioral Interview plan with eight specific questions using the SHRM framework Links to an external site. of Behavioral, Situational, or General designed to discern candidate/job/company match. Consider how you would assess responses as below, at, or above the level required for the Job in question.

 

Behavioral: Tell me about a time when you had to communicate complex medical information to a non-medical person. How did you ensure they understood the information?

Behavioral: Give an example of a difficult situation you faced with a customer. How did you handle the situation, and what was the outcome?

Situational: How would you approach developing relationships with medical professionals in a new territory?

Behavioral: Tell me about a time when you had to adapt to changes in the healthcare industry. How did you stay informed, and what actions did you take?

Behavioral: Describe a project or initiative you led to improve sales outcomes. What were the key factors that contributed to its success?

General: What motivates you to work in the biotechnology industry, and how do you stay up to date with developments in the field?

Situational: If you were faced with a reimbursement issue, how would you go about resolving it?

Behavioral: Give an example of a time when you had to work collaboratively with colleagues to achieve a goal. What role did you play in the team, and what was the outcome?
 

Transcribed Image Text:

CONTACT EDUCATION MSHRM, P Masters in Human Resources Management, expected completion July 2023 MBA, F Masters in Business Administration, completed July 2022 Bachelors Degree, Major in Health Sciences with a concentration of biological sciences and health management. Completed Fall 2020. SKILLS CPR/AED/First aid certified Proficient in Word, Powerpoint, Excel (Vlookup, Pivot tables, T-tests) EMR experienced in Greenway and eClinicalWorks ICD-10 and and CPT code experience LANGUAGES English Arabic Spanish WORK EXPERIENCE Executive Marketing Assistant • Completes a variety of administrative tasks for the executive Composing and preparing correspondence • Assist in market research for targeting advertisements and creating project proposals • Maintain team lead's active schedule January 2023--Current • Set up and execute marketing presentations • Provide daily feedback to team lead and weekly feedback to the account manager Keep up to date with client initiatives • Set up status calls and maintaining clear communication between local and national members • Prepare market research prior to any new events • Suggest additional sources of revenue Procedure Scheduler . April 2021-August 2021 • Scheduling hospital procedures in coordination with Advent Health, Saint Joseph's Hospital, and more. • Coordinating catheter, cardioversion, TEE, tilt table, watchman, loop recorder, ablation, and more procedures. Communicates with physicians and other healthcare team members to ensure availability of facilities and staff Giving patient instructions and guidance, ensures all requirements for the procedure have been obtained and confirmed with the patient and facility • Obtaining insurance approvals for procedures • Determines O.R. time needed for the procedure and works with facility to ensure procedure is scheduled, daily schedule is streamlined Referral coordinator pa December 2020-April 2021 Southshore A • Assisting in patient care coordination; answering phones, responding to emails • Communicating with insurance companies and primary care providers to request authorizations and/or appeals • Obtain proper documentation required by insurance companies to have referral authorized for office visit, ekg, echo, cardiac device interrogation, stress test, ultrasound, pacemaker, and other in office testings. • Training new team members Medical Receptionist & back office May 2020-November 2020 • Answering incoming calls • Welcoming and checking patients in and out • Efficiently scheduling appointments, recording them as documented and following practice policy • Verifies insurance information, collect referrals and authorizations, medical records, and/or other forms • Ensures that authorizations are obtained prior to scheduling procedures/testing • Coordinating with sales representatives • Delivering and communicating messages with the physician Dental Front Office August 2019-April 2020 • Establish and follow internal office protocols and procedures to ensure office efficiency • Scheduling appointments and verifying insurance • Organizing dental charting • Provide the Dentist with administrative and practical support CONTACT EDUCATION MSHRM, P Masters in Human Resources Management, expected completion July 2023 MBA, F Masters in Business Administration, completed July 2022 Bachelors Degree, Major in Health Sciences with a concentration of biological sciences and health management. Completed Fall 2020. SKILLS CPR/AED/First aid certified Proficient in Word, Powerpoint, Excel (Vlookup, Pivot tables, T-tests) EMR experienced in Greenway and eClinicalWorks ICD-10 and and CPT code experience LANGUAGES English Arabic Spanish WORK EXPERIENCE Executive Marketing Assistant • Completes a variety of administrative tasks for the executive Composing and preparing correspondence • Assist in market research for targeting advertisements and creating project proposals • Maintain team lead's active schedule January 2023--Current • Set up and execute marketing presentations • Provide daily feedback to team lead and weekly feedback to the account manager Keep up to date with client initiatives • Set up status calls and maintaining clear communication between local and national members • Prepare market research prior to any new events • Suggest additional sources of revenue Procedure Scheduler . April 2021-August 2021 • Scheduling hospital procedures in coordination with Advent Health, Saint Joseph's Hospital, and more. • Coordinating catheter, cardioversion, TEE, tilt table, watchman, loop recorder, ablation, and more procedures. Communicates with physicians and other healthcare team members to ensure availability of facilities and staff Giving patient instructions and guidance, ensures all requirements for the procedure have been obtained and confirmed with the patient and facility • Obtaining insurance approvals for procedures • Determines O.R. time needed for the procedure and works with facility to ensure procedure is scheduled, daily schedule is streamlined Referral coordinator pa December 2020-April 2021 Southshore A • Assisting in patient care coordination; answering phones, responding to emails • Communicating with insurance companies and primary care providers to request authorizations and/or appeals • Obtain proper documentation required by insurance companies to have referral authorized for office visit, ekg, echo, cardiac device interrogation, stress test, ultrasound, pacemaker, and other in office testings. • Training new team members Medical Receptionist & back office May 2020-November 2020 • Answering incoming calls • Welcoming and checking patients in and out • Efficiently scheduling appointments, recording them as documented and following practice policy • Verifies insurance information, collect referrals and authorizations, medical records, and/or other forms • Ensures that authorizations are obtained prior to scheduling procedures/testing • Coordinating with sales representatives • Delivering and communicating messages with the physician Dental Front Office August 2019-April 2020 • Establish and follow internal office protocols and procedures to ensure office efficiency • Scheduling appointments and verifying insurance • Organizing dental charting • Provide the Dentist with administrative and practical support

Answer rating: 100% (QA)

A Assessment Behavioral Interview Form 1 Behavioral Tell me about a time when you had to communicate complex medical information to a nonmedical person How did you ensure they understood the informati... View the full answer