Developing an audience profile involves which of the following?a$.$ Identifying the primary audience b$.$Determining audience compositionC.Understanding audience preferences and expectationsd. All of the above$13.$ In general, a written channel will help you do which of the following?a$.$ Collaborate with the audienceb. Increase your control over your messageC.Eliminate all possible feedbackd. None of the above$14.$ For an urgent message to a customer in another city, which of the following would be the least desirable medium to use?a$.$ Postal mail is the least desirable medium to use.b$.$ A phone call is the least desirable medium to use.c$.$ A fax is the least desirable medium to use.d$.$ A Facebook entry is the least desirable medium to use$\mathrm{.}15.$ No matter how long your message, the scope should bea. limited to no more than two major points.b$.$ limited to no more than six major points.c$.$ limited to no more than one major point.d$.$ unlimited$\mathrm{.}16.$ Which of the following best emphasizes the positive?a$.$ "The YMCA will not be conducting any classes in April."b$.$ "The date of the next YMCA swimming class is May $2.""$No swimming classes will be offered until May."d$.$ All of the above are negative.