Question: Developing suitable performance measures is a complex task and requires the commitment of all the relevant stakeholders; Six key steps are therefore used in the

Developing suitable performance measures is a complex task and requires the commitment of all the relevant stakeholders; Six key steps are therefore used in the preparation and development of performance measures.

Identify and discuss the six

(6)

key steps that are used in the preparation and development of performance measures. Provide practical public sector examples to demonstrate understanding.

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Actively manages performance by conducting regular appraisals and reviews.

Takes active responsibility for the development of others by setting realistic and challenging objectives.

Deals promptly with inappropriate behaviour and performance problems in a direct and honest manner. 122 ASSESSING LEADERSHIP BEHAVIOUR