Question: Diagnosing and Acting Consider a change in which you which you were involved, and that was seriously affected by a resistance. 1. When did you
Diagnosing and ActingÂ
Consider a change in which you which you were involved, and that was seriously affected by a resistance.
1. When did you first become aware of resistance?
2. what form did the resistance take?
3. What were your first thoughts ( Anger, betrayal, confusion, relief?)
4. what made you decide you had to do something?
5. what actions did you take?
6. what was the impact in (a) the short term and (B) the long term
7. If you could " rewind the tape," what would you do differently?
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1 I first became aware of resistance when implementing a new software system within the company 2 Th... View full answer
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