Diagnosis: Dysfunction

A team is defined as a small group of people with complementary skills who are committed to a common purpose, performance goals, and approach for which they hold themselves mutually accountable. In today$$s day and age, employees in most any industry must understand the importance of teamwork and effectively contribute to their teams.

White Flint General Hospital has seen a surge in delays admitting patients due to a lack of space. A team of hospital employees has been assembled to address the issue and recommend changes to the Hospital Board. The team is meeting for the first time and things do not go so well. How did the team handle the meeting? What would you have done?

Click the $$Black right point button to watch the video. Then, answer the questions that follow.

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Kira allowed the conflict between Blake and Sarah to turn

Multiple Choice

functional.

professional.

motivating.

frequent.

dysfunctional.