Did Johnsons actions have impact beyond Starbucks? Did they sent a precedent for other companies to follow?
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- Did Johnson’s actions have impact beyond Starbucks? Did they sent a precedent for other companies to follow? Did his apology create a conversation about unconscious bias in the workplace? How do his apology and the subsequent follow-up actions compare to other companies and CEOs that have faced similar problems?
Related Book For
Business Communication
ISBN: 978-1133162353
16th edition
Authors: Carol M. Lehman, Debbie D. DuFrene
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