Question: Digital transformation among Small - Medium Enterprises (SMEs) is a crucial success measure to support the country's technological agenda. SMEs have to stay agile in

Digital transformation among Small - Medium

Digital transformation among Small - Medium Enterprises (SMEs) is a crucial success measure to support the country's technological agenda. SMEs have to stay agile in order to face global uncertainties in becoming economically sustainable. The 4-year Online-to-Offline (020) initiative to assist SMEs towards adoption of digital transformation was supported by Asia Pacific Economic Cooperation (APEC) SMEs Working Group (SMEWG). One example of 020 initiative that was fully supported by APEC SMEWG was implemented in Taiwan from 2016 to 2019. Evaluate TWO (2) related issues on SMEs digitalization in Malaysia and ways to resolve them. [40 marks]

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