Digital Transformation is a process that aims to improve an entity by triggering significant changes to its
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Digital Transformation is a process that aims to improve an entity by triggering significant changes to its properties through combinations of information, computing, communication, and connectivity technologies. What does transformation mean?
a. An improvement and it is
b. An expected outcome that is not guaranteed.
c. Business process automation
d. A rethink of the use of technology, people and processes to improve or optimize businessorganizational performance.
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ISBN: 978-1133939153
9th edition
Authors: Karla Johnstone, Audrey Gramling, Larry Rittenberg
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