dimensionality of service perspective under digital transformation. Critically analyze services as deeds, processes, and performances from the
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dimensionality of service perspective under digital transformation.
Critically analyze services as deeds, processes, and performances from the perspective of time-perishable, intangible experience performed for a customer acting in the role of a co-producer. How the service enterprises facilitate the production and distribution of goods, support other firms in meeting their goals, and add value to customers. Demonstrate how disruptive technology innovations can enhance the achievement of service dimensions to create resilience in the service operations economy.
Practical Application- How the findings can practical respond to industry challenges?
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