Directions for case analysis The Toyota case analysis is a group assignment. It can be done by a group of not more than 4 students. However, if you wish it can also be done individually. It is recommended however that you do it as a group as that adds to the learning process and improves the quality of the analysis. 3. Then define the problem/issue in the case and lay out the alternatives i.e., the possible options for the organization. This requires thinking. 4. Next is the analysis of the case facts. This is the meat of your submission. Wherever possible make use of data to throw light on an issue or bolster your point. Analysis of numeric data and eye for detail is critical. 5. Finally, come up with your recommendations/action plan. Your recommendations must flow from your analysis. Avoid generalizations in your recommendations such as give the best quality product at the best price. While doing the case analysis keep the following questions in mind. These questions need not be answered individually i.e. question - answer format but in your analysis you should try to address these issues 1. What is the real problem facing Doug Friesen? 2. Where, if at all, does the current routine for handling defective seats deviate from the principles of the Toyota Production System? 3. As Doug Friesen what would you do to address the seat problem? Where would you focus your attention