Directions:

You will be representing a scenario from the viewpoint of the Sellers, and the customers.

Each student will pick their own scenario.

You need to prepare

$3$

$$points:

A positive point about your company

$/$

product

$/$

Service

$($

Seller

$)$

The objection raised

$($

Customer

$)$

The solution to the problem

$($

Seller

$)$

$.$

The purpose of this activity is to come up with different ways to handle sales objections.

The seller will start off by sharing something positive about the company

$/$

product

$/$

Service something like

$$

Our network is the largest in the country and customers enjoy uninterrupted service

$$

$.$

Customers now should come up with an objection or an issue with what was said about the product or service, something like

$$

Actually the network is not that good, there are certain dead areas where customers get no coverage.

$$

Now the sellerwill need to come up with a suitable way to handle this objection Answer in three long points