Directions:

You will be representing a scenario from the viewpoint of the Sellers, and the customers.

Each student will pick their own scenario.

You need to prepare $3$ points:

A positive point about your company$/$product$/$Service $($Seller$)$

The objection raised $($Customer$)$

The solution to the problem $($Seller$).$

The purpose of this activity is to come up with different ways to handle sales objections.

The seller will start off by sharing something positive about the company$/$product$/$Service something like $$Our network is the largest in the country and customers enjoy uninterrupted service$.$

Customers now should come up with an objection or an issue with what was said about the product or service, something like $$Actually the network is not that good, there are certain dead areas where customers get no coverage.$$

Now the sellerwill need to come up with a suitable way to handle this objection.