Director Smith has decided to form a task force that would develop a performance management system that focuses the employees attention on taking those actions that would contribute to helping the organization achieve its goals, for instance, in terms of improved customer service. As such, the task force will need to develop a performance management system (PMS) that focuses on both competencies and objectives related to the strategic statement.

Task Force Mission: Consider the following topics: linkages to employee development and linkages to organization rewards. Using these elements to meet the organizations stated strategy; the task force is to design an effective performance management system. (250 words minimum)