Disccusion is based on a sales rep- work enviroment

References Mailing Review View Help Search A A A E A.D.A. EE L I . AaBb c AaBbCc AaBbcc AaBb AaB 1 List Para... 1 Normal 1 No Spac... Heading 1 Headin Paragraph Styles Discussion Board #1 - Emotional Intelligence This discussion is related to the following CLR: CLR 1: Identify and characterize different personalities encountered in a work environment. In this discussion forum, you are asked to focus on the following four (4) points to formulate your posting and to respond to others. Explain 2 of the 3 occasions. 1. On three occasions for the next week, stop and check how you are feeling about what's going on. Be aware of any clues that your body is giving you. You could consider checking your emotions: every time the phone rings, someone interrupts you or when dealing with an angry colleague or customer for example, 2. Consider how your emotions are affecting your behaviour at the time. 3. Reflect on whether your behaviour was appropriate or could be changed 4. Try a new behaviour if necessary