Question: Discuss an instance when you have interacted with a company that used Artificial Intelligence to service you. How did you feel about the customer experience?

Discuss an instance when you have interacted with a company that used Artificial Intelligence to service you. How did you feel about the customer experience? Was it favorable or unfavorable and why?

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One prevalent example is the use of chatbots on company websites or through messaging platforms These chatbots are often powered by AI algorithms and ... View full answer

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