Question: Discuss the Microsoft corporation, American multinational companys CRM program based on each CRM perspectives below in detail: (3 pts each) Strategic CRM Operational CRM (o-CRM)

  • Discuss the Microsoft corporation, American multinational companys CRM program based on each CRM perspectives below in detail:

(3 pts each)

  • Strategic CRM
  • Operational CRM (o-CRM)
  • Technical CRM

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