1. Discuss the organisational structure of a 5 star hotel .
2. Highlight the key management personnel of the business as well as information on their roles and responsibilities.

Answer rating: 100% (QA)

A fivestar hotel should encompass all the services provided by the lower rating star star 1 until star 4 and also provide extra services not provided by the lesser rating such as 24 hours reception wi... View the full answer