• Discuss the purpose of the Baldrige Award.
  -Describe the Baldrige Award process.
  -How does it ensure that organizations are truly worthy of receiving the award?
• -Explain the Baldrige core values and concepts. 
  -What are the five groups of results measures in the Malcolm Baldrige Criteria? 
• Provide two examples of measurements and indicators in each group. 
  -Why do you think they are important for any organization to pursue?

Answer rating: 100% (QA)

1 Purpose of the Baldrige Award and the Award Process The Malcolm Baldrige National Quality Award is the highest level of national recognition for per... View the full answer