DISCUSSION QUESTIONS

$12\mathrm{.}1$ Before reading this chapter, how did you define teamwork? How did this definition cor$-$

respond to the definition outlined in this book?

$12\mathrm{.}2$ Think of a team you've worked in that performed poorly. Were any of the causes of the

poor performance related to the forces that tend to create process loss? If so$,$ which force

was most problematic? What steps, if any, did your team take to deal with the problem?

$12\mathrm{.}3$ Think about the team states described in this chapter. If you joined a new team, how long

do you think it would take you to get a feel for those team states? Which states would you

be able to gauge first? Which would take longer?

$12\mathrm{.}4$ Describe the communication process in a student team of which you've been a member.

Were there examples of "noise" that detracted from the team members' ability to com$-$

municate with one another? What was the primary mode of communication among

members? Did this mode of communication possess an appropriate level of information

richness? Which network structure comes closest to describing the one that the team used

to communicate? Was the level of centralization appropriate?

$12\mathrm{.}5$ Which types of teamwork training would your student team benefit most from? What

exactly would this training cover? What specific benefits would you expect? What would

prevent a team from training itself on this material?