Discussion Topic

$$ Case: Strategy Industry Analysis $($course pack$)$ Pages $426$

$$ Article: Empowerment will be at the heart of the new healthcare experience $($Week $1$ Module$)$

"Empowerment will be at the heart of the new healthcare experience" discusses how keeping people informed and connected, and valuing them as co$-$creators builds a different future than people may be experiencing right now regarding their healthcare delivery. What are the products$/$services discussed in the article?

Using Strategy Industry Analysis $($pages $4-26)$ identify one of the products and discuss each of the five forces that will impact the product. Support your analysis with citations from the article.

What are the unintended consequences in creating these products$/$services$?$ Do you think the costs outweigh the benefits? Identify the costs you are considering in the answer and the benefits.