Discussion Topic:

Technology allows one person to do a job that once took a dozen people to do. However, that can also lead to problems. For example, years ago, one person working in the accounts receivable department at Burlington Industries would have been in charge of a few customers. If those customers were not paying their bills on time, a person would be aware of it. Today, one person might be in charge of all accounts receivable. That person may not have time to call individual customers, so everything is preprogrammed. If the customer wanted to place a large order that caused them to go over their limit, the software would deny it instead of having a person weigh the risk of extending more credit. How can technology hurt a business? Did you experience this as a consumer?

Task Requirement:

Write a 300- to 500-word description in which you discuss and answer the above questions by Wednesday. Support your ideas with academic research. Include the following: