Discussion TopicRead the Case "Quality Counts at Alaska Airlines" $-$ CH $6$ and respond to the following:Detail some ways that Alaska can ensure that quality and performance metric standards are met when the company outsources its ground operations to a contract provider.Identify several quality metrics, in addition to those identified earlier, that you think Alaska tracks or should be tracking.Think about a previous problem that you had when flying, for example, a late flight, a missed connection, or lost luggage. How, if at all, did the airline respond? Did the airline adequately address your situation? If not, what else should they have done? Did your experience affect your desire $($positively or negative$)$ to fly with that airline in the future?