Question: Disk Replacement Services has just completed a procedure manual on how to handle employee grievances. One of the main directives is to make it clear

Disk Replacement Services has just completed a procedure manual on how to handle employee grievances. One of the main directives is to make it clear to employees that rules will be administered fairly and consistently. This directive illustrates use of the

______

approach.

Group of answer choices

procedural justice

utilitarian

individualism

defensive

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