Question: Disk Replacement Services has just completed a procedure manual to handle employee grievances. One of the main criteria is to make it clear to employees

Disk Replacement Services has just completed a procedure manual to handle employee grievances.
One of the main criteria is to make it clear to employees that rules will be administered fairly and
consistently. Disk Replacement operates on:
the procedural justice approach
the utilitarian approach
the individual approach
the defensive approach
the free choice approach
Disk Replacement Services has just completed a procedure manual to handle

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