Disruptive innovation is a significant technological force. Which statement below is false concerning its presence in the macroenvironment?

Group of answer choices

Non-consumers who did not buy a certain product previously, are now buying that product.

New products that represent disruptive innovations may quickly go into mass production, thus creating supply chain problems.

Cell phones are an example of a disruptive innovation.

The new disruptive product is usually expensive and hard to purchase for the first time.

Disruptive products can decimate existing businesses and even ruin entire industries.

Increasing customer demand is a characteristic of which stage of the industry life cycle?

Group of answer choices

Introduction

Growth

Shakeout

Maturity

Decline

The successful hamburger chain Wendy's encountered a crisis in California. The chain was targeted because of its spectacular success. What was that crisis?

Group of answer choices

A KFC manager infiltrated a Wendy's store as an hourly employee and learned some of the trade secrets of the company.

As a high school prank, a student hacked into the Wendy's system and added spaghetti and meatballs to all of the online menus.

During a Thanksgiving promotion, a local radio station dropped live turkeys from an airplane. Several of the turkeys (which cannot fly), slammed into a Wendy's parking lot and damaged a number of cars.

As a college prank, a local ROTC group put camouflage all around the Wendy's near the campus. The next day, the opening manager could not find the store.

A woman placed a real human finger in her chili and then tried to extort money from Wendy's.

Which statement is false concerning the strategic orientation?

Group of answer choices

A strategic orientation involves important choices.

A strategic orientation is short-term in nature.

A strategic orientation analyses the firm's strengths and weaknesses.

A strategic orientation seeks to take advantage of favorable situations.

A strategic orientation analyzes the firm's opportunities and threats.

The strategic control process should be evaluated during which stage of the crisis management framework?

Group of answer choices

landscape survey

strategic planning

crisis management

organizational learning

both a and b

A cosmology episode can be best described as:

Group of answer choices

A crisis that has occurred many times before.

An episode where the crisis management team knows exactly which decisions to make.

An uncomfortable moment where there appears to be a crisis on the horizone, but then it disappears.

A crisis that has never been encountered before and requires a rethinking of cognitive paradigms.

A complicated crisis that ends slowly, but with certainty.

When Greenpeace activists boarded the Brent Spar oil platform on April 29, 1995, Royal Dutch/Shell responded by:

Group of answer choices

serving them a salmon dinner

call the police

call a press conference on the oil platform

sinking the platform with the activists on it

blasting the activists with water cannons

In terms of a SWOT analysis, which of the following can lead to a crisis?

Group of answer choices

strengths

weaknesses

opportunities

threats

all of the above can lead to a crisis

Which of the following would be considered a weakness in regard to the duck boat operator at Table Rock Lake, near Branson, Missouri?

Group of answer choices

The company was located near a lake.

Severe weather and storms could impact the lake in a negative manner.

The duck boats at Table Rock Lake had not been modified according to NTSB recommendations.

Three previous accidents involving duck boats had been documented.

The water was calm when the duck boat that sank entered the lake.

A "crisis-prone" organization would get that designation primarily because of its:

Group of answer choices

strengths

weaknesses

organizational culture

opportunities

threats