Distribution UW Team 1 UW Team 2 UW Team 3 Rating Policy Writer Requests per day (flow rate) 39 14.6 13.2 11.2 39 26 . Weighted Average Process Time 41 28.4 28.4 28.4 70.4 54.8 Daily Capacity 43.9 15.845 15.845 15.845 51.13 41 UW = underwriting a)In the above process flow and capacity table of the Fruitvale Branch of Manzana Insurance, the resource utilization at the bottleneck station is about? b) The best recommendation to improve the process flow at the Fruitvale Branch of Manzana Insurance is to 1)Pool the distribution teams 2)Pool the underwriting teams with the rating teams 3)Pool the policy writing teams 4)Pool the underwriting teams 5)Pool all teams in all departments together