DLK$\text{'}$s outstanding performance in delivering ICT managed services for the DEEDS ITC Services project

exemplifies their commitment to technical expertise, strategic planning, and client satisfaction. Through

effective resource management, timely execution, and dedication to quality, DLK has set a benchmark for

delivering excellence in the realm of ICT services. This case study showcases the positive impact of DLK$\text{'}$s

collaboration with DALRRD and their ability to address complex technological challenges with proficiency

and professionalism.

Summary of Services

DLK assembled a multidisciplinary team of skilled professionals to ensure the project's success. The team

included:

$2$ Oracle Database Administrators

$1$ Solaris Server Administrator

$1$ Microsoft Systems Administrator

$1$ Network and Security Engineer

$1$ Systems Analyst and Designer

$1$ Senior Full Stack Software Applications Developer

$2$ Oracle Backup Administrators

$2$ ICT Support Technicians

Each team member played a crucial role in maintaining and supporting the diverse aspects of DEEDS ITC

Services.