do 2 and 5 with explaination and mention the resources

Case Study Making Decisions with Data Analytics: Song's Mumbai Restaurant Song is about to complete her master's degree in hospitality management and is planning to open her Indian restaurant cn a busy street in Mumbai, India. After weeks of searching and negotiation, she has finalized the location and is now busy hiring chefs and other restaurant staff. Song understands that running a successful restaurant requires a consistent quality experience every single time. She recognizes that such an experience would be a combination of services offered by support staff and consistent quality of dishes prepared by chefs. To ensure such an experience, Song is making a list of operations management decisions that she should consider and supporting analytical tools. Case Questions 1. List the operations management decisions she needs to make for services offered to customers and for preparation of food items? 2. What types of quality measures should Song have to take to ensure that she is using the best ingredients for focd preparation in her restaurant? Are there analytical tools that can help? 3. How can Song ensure that required hygiene levels are adhered to by her employees. 4. Once the restaurant is operational, what should Song's response be if a customer has a quality complaint? How much do you estimate such a complaint may cost song beyond analytical measures? 5. What aspects of process design and facility layout should Song consider as she is planning her restaurant