Question: Do Frank and Oak use Customer Relation Management technology to assist with building a relationship? How do they use technology? What CRM tools do they

Do Frank and Oak use Customer Relation Management technology to assist with building a relationship? How do they use technology? What CRM tools do they use? What is the role of salespeople in selling their product to the end consumer? How are customer issues with your product resolved? What kind of messaging does the company use to build trust and loyalty with customers?

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