Question: Do not answer CRM initiative question. Answer question #13 instead Which of the following is/are required element(s) of an effective CRM initiative? i.Automating the salesforce

Do not answer CRM initiative question. Answer question #13

instead
Which of the following is/are required element(s) of an effective CRM initiative? i.Automating the salesforce ii.Segmenting customers iii. Personalizing customer communications through the use of cross-selling iv.Adopting a "customer is always right" philosophy Oi, and i iii., and iii O ii, iii, and iv Oi, ili, and iv Oi, ii, iii, and iv. D Question 13 1 pts Afirm using measures (metrics) based on Cost Quality, Flexibility, Dependability, and Innovation would be using measures (metrics) sustainability financial GSCM Id class O productivityStep by Step Solution
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