Question: DO NOT EXPLAIN TO ME HOW TO DO IT, DO IT, I'M NOT PAYING FOR TUTORING IS FOR THE ANSWER, IF YOU WRITE SOMETHING OTHER
DO NOT EXPLAIN TO ME HOW TO DO IT, DO IT, I'M NOT PAYING FOR TUTORING IS FOR THE ANSWER, IF YOU WRITE SOMETHING OTHER THAN THE ANSWERS IM GOING TO DOWN VOTE AND REPORT YOU
Main objectives In this activity, the student will become familiar with a case study of an ethical crisis in business, its causes, the reaction of the company management, the impact of this situation, and the lessons that the company learned from it.
Description of the activity and instructions Identify a business case of international significance involving an ethical crisis.
1. Presentation of the company: brief summary, business sector, type of organization, market where it operates, and others. (1 point)
2. First signs that a crisis is developing. Escalation and blow-up of the crisis. Impact on stakeholders. Description of the process. (1 point)
3. First reactions by the company to the crisis. Did the directors follow a set communications plan? How did the workers respond to these actions? Explain. (2 points)
4. Did the actions taken by the company show that it had a crisis management plan? What communication actions did they take? Explain. (2 points)
5. How did these events affect the CSR and the companys reputation with its internal and external stakeholders? What opportunities did the company see for repairing the negative impact caused? (2 points)
6. Personal comments: What lessons can we learn from this case?
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